Khelaghar wants every player in Bangladesh to enjoy gaming as entertainment — nothing more, nothing less. This page explains the tools we provide, the warning signs to watch for, and how to get help if gaming ever stops feeling fun.
Every khelaghar account comes with built-in responsible gaming tools. They are free, easy to use, and available any time through your account settings.
Set a daily, weekly, or monthly deposit limit on your khelaghar account. Once your limit is reached, no further deposits will be accepted until the period resets. Limits take effect immediately when you lower them, and require a 24-hour cooling period to increase.
Khelaghar can send you a notification after you have been playing for a set amount of time. Whether it is 30 minutes or 2 hours, you decide. It is a simple nudge to take a break, grab some water, and come back fresh.
Need a short break from khelaghar? A cooling-off period lets you pause your account for 24 hours, 7 days, or 30 days. During this time you cannot log in, deposit, or place bets. Your account and balance are kept safe until you return.
If you feel you need a longer break, khelaghar's self-exclusion option lets you close your account for a minimum of 6 months or permanently. During self-exclusion, khelaghar will also suppress any marketing communications sent to you.
Your khelaghar account dashboard shows a full history of your deposits, withdrawals, bets, and session times. Reviewing your activity regularly is one of the best ways to stay aware of how much time and money you are spending on the platform.
Khelaghar's support team is available around the clock. If you are worried about your gaming habits, or if you want help setting up any of the tools on this page, just reach out via live chat or email. We are here to help, not to judge.
Responsible gaming means playing on khelaghar in a way that stays fun, stays affordable, and stays in your control. It means treating gaming as a form of entertainment — like going to the cinema or watching a cricket match — rather than as a way to make money or escape from problems.
Khelaghar is built for players who enjoy the thrill of slots, crash games, and live betting. We want that experience to be positive every single time. That is why responsible gaming is not just a legal requirement for khelaghar — it is something we genuinely care about. Every tool on this page exists because we believe players who feel in control enjoy the platform more.
The reality is that for a small number of players, gaming can become a problem. It can start gradually — spending a little more than planned, chasing a loss, or playing when you are stressed. Khelaghar takes this seriously. We monitor accounts for signs of problem gambling and we will always reach out if we are concerned about a player's activity.
Remember: On khelaghar, the house always has an edge over time. Gaming should never be seen as a reliable source of income. Only ever play with money you can afford to lose.
Khelaghar's responsible gaming commitment is not just words on a page. We have built it into the platform from the ground up. Here is what khelaghar promises every player in Bangladesh:
Khelaghar believes that a player who feels safe and in control is a player who enjoys the platform for years. That is good for you and good for us. Responsible gaming is not a box we tick — it is how we run the platform.
Problem gambling does not always look obvious from the outside. It can creep up slowly. Khelaghar wants every player to know the warning signs so they can catch things early, before they become serious.
If any of these sound familiar, it does not mean you have a serious problem — but it is a signal worth paying attention to. The earlier you act, the easier it is to get things back on track. Khelaghar's support team is available 24/7 and will always treat these conversations with complete confidentiality.
Not sure whether your gaming habits are healthy? Go through the questions below honestly. If you answer "yes" to three or more, we strongly recommend using khelaghar's responsible gaming tools or speaking to our support team.
Do you find yourself spending more money on khelaghar than you planned when you first logged in?
Have you ever deposited more money to try to win back losses from a previous session?
Do you think about gaming when you are doing other things — at work, with family, or trying to sleep?
Have you hidden your gaming activity or the amount you spend from people close to you?
Do you feel stressed, anxious, or low when you are not able to play on khelaghar?
Has gaming ever caused you to miss work, studies, or important family time?
Have you ever borrowed money or used money set aside for bills or essentials to fund gaming?
Have you tried to cut back on gaming but found it difficult or impossible to do so?
If you answered yes to 3 or more: Please consider setting a deposit limit or cooling-off period on your khelaghar account, or contact our support team to talk through your options. There is no shame in asking for help.
Setting up responsible gaming tools on khelaghar takes less than two minutes. Here is how.
Go to khelaghar and log in to your account using your registered phone number and password.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" tab in your account settings. All available tools are listed there with simple toggle controls.
Choose the tool you want — deposit limit, session reminder, cooling-off, or self-exclusion — and follow the on-screen steps. Changes take effect immediately.
Khelaghar is strictly an 18+ platform. We use age verification checks during registration to prevent anyone under 18 from creating an account. All new players are required to confirm their date of birth, and accounts flagged as potentially underage are suspended pending identity verification.
If you share a device with younger family members, khelaghar strongly recommends the following steps to prevent underage access:
If you suspect that a minor has accessed a khelaghar account, contact our support team immediately at [email protected]. We will investigate and take action without delay.
If you feel that gaming has become a problem for you or someone you know, the most important thing is to reach out. Khelaghar's support team is available 24 hours a day, 7 days a week, and all responsible gaming conversations are handled with complete confidentiality.
You can contact khelaghar support through:
When you contact us about responsible gaming, our team will walk you through the available options — whether that is setting a deposit limit, activating a cooling-off period, or processing a self-exclusion request. We will never try to talk you out of using these tools. Your wellbeing comes first.
You are not alone: Problem gambling affects people from all walks of life. Reaching out for help is a sign of strength, not weakness. Khelaghar is here to support you every step of the way.
Khelaghar also encourages players who need additional support to speak with a trusted friend, family member, or professional counsellor. Taking that first step — whether it is setting a limit on khelaghar or talking to someone you trust — can make a real difference.
Khelaghar is Bangladesh's most trusted gaming platform — and responsible gaming is a big part of why. Register today, set your limits from day one, and enjoy the games the way they are meant to be enjoyed.
18+ only · Deposit limits available from day one · 24/7 responsible gaming support