Your privacy is important to khelaghar. This policy explains exactly what personal data we collect when you use our platform, how we use it, who we share it with, and how we keep it safe. We believe you deserve to know — clearly and without legal jargon.
Six core commitments khelaghar makes to every player when it comes to handling your personal information.
Every page on khelaghar is served over HTTPS with SSL encryption. This means any data you send — login details, payment information, personal data — is encrypted in transit and cannot be intercepted by third parties.
Khelaghar does not sell your personal data to third parties. We do not share your information with advertisers or data brokers. Your data is used only to operate your account and improve your experience on the platform.
All player data stored by khelaghar is held on secure servers with access controls, encryption at rest, and regular security audits. Only authorised khelaghar staff can access player account data, and only when necessary.
You can request deletion of your personal data at any time by contacting khelaghar support. We will process deletion requests within 30 days, subject to any legal obligations that require us to retain certain records.
Khelaghar only collects the data we actually need to operate your account and process your transactions. We do not collect data for the sake of it. If we do not need it, we do not ask for it.
If you do not want to receive promotional emails or messages from khelaghar, you can opt out at any time through your account settings or by contacting support. We will honour all opt-out requests promptly.
Khelaghar is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains how khelaghar collects, uses, stores, and protects your personal data when you register, deposit, play games, or interact with our support team.
This policy applies to all users of the khelaghar platform, including registered players, visitors to the website, and anyone who contacts khelaghar support. By using khelaghar, you agree to the collection and use of your personal data as described in this policy.
Khelaghar takes data privacy seriously. We do not treat your personal information as a commodity. We collect only what we need, we use it only for the purposes stated here, and we protect it with industry-standard security measures. If you have questions about how khelaghar handles your data, our support team is available 24/7 to help.
Note: This Privacy Policy should be read alongside khelaghar's Terms and Conditions. Together, these documents govern your relationship with the khelaghar platform.
Khelaghar collects personal data in several ways — directly from you when you register or contact us, automatically when you use the platform, and from third-party payment providers when you make a deposit or withdrawal. Here is a breakdown of the categories of data khelaghar collects:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender | Registration form, KYC verification |
| Contact Data | Phone number, email address | Registration form, support interactions |
| Financial Data | bKash / Nagad / Rocket account number, transaction history | Payment processing |
| Technical Data | IP address, device type, browser, operating system | Automatically via platform logs |
| Usage Data | Games played, bet amounts, session duration, login times | Automatically via platform activity |
| Communications Data | Support chat logs, email correspondence | Direct communication with khelaghar |
Khelaghar does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.
Khelaghar uses the personal data we collect for the following purposes:
Khelaghar will never use your personal data for purposes that are incompatible with those listed above without first obtaining your consent. If we intend to use your data for a new purpose, we will update this Privacy Policy and notify you before doing so.
Khelaghar processes your personal data on the following legal grounds:
Your choice: You can withdraw consent for marketing communications or non-essential cookies at any time through your khelaghar account settings without affecting your ability to use the platform.
Khelaghar uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. Cookies are small text files stored on your device when you visit khelaghar. They help us remember your preferences, keep you logged in, and analyse platform performance.
The types of cookies khelaghar uses:
You can manage your cookie preferences through your browser settings at any time. Note that disabling essential cookies may affect your ability to use certain features of the khelaghar platform.
Khelaghar does not sell your personal data to any third party. We share your data only in the following limited circumstances:
All third parties with whom khelaghar shares data are required to handle that data securely and in accordance with applicable data protection standards. Khelaghar does not permit third parties to use your data for their own marketing purposes.
Khelaghar retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. In general:
Once the applicable retention period has expired, khelaghar will securely delete or anonymise your personal data. If you request deletion of your data before the retention period has expired, we will delete what we are legally permitted to delete and explain any data we are required to retain.
As a khelaghar player, you have the following rights in relation to your personal data:
To exercise any of these rights, contact khelaghar support at [email protected]. We will respond to all data rights requests within 30 days.
How to submit a request: Email [email protected] with the subject line "Data Rights Request" and describe what you would like us to do. We will verify your identity before processing the request.
Khelaghar is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on khelaghar or provided us with personal data, please contact us immediately at [email protected].
Upon receiving such a report, khelaghar will promptly investigate, close the account, delete any associated personal data, and return any deposits made, in accordance with our underage gaming policy. Khelaghar uses age verification checks during registration to prevent minors from accessing the platform.
Khelaghar takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
While khelaghar takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect your khelaghar account has been compromised, contact our support team immediately so we can take action to secure your account.
Khelaghar may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify registered players by email or through a notice on the khelaghar platform before the changes take effect.
The updated policy will always be available on this page with a revised effective date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how khelaghar protects your personal data. Continued use of the khelaghar platform after an updated policy has been posted constitutes your acceptance of the changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or how khelaghar handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.
Response Time: Khelaghar support responds to privacy-related queries within 24 hours. For urgent data security concerns, live chat is the fastest way to reach us.
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